Tax Central Processing Program SpecialistPosting Begin Date: 2024/06/28Posting End Date: 2024/07/05Category: Program ManagementWork Type: Full TimeLocation: Boise, ID, United StatesMinimum Salary: 22.75Maximum Salary: 22.75Pay Rate Type: HourlyDescriptionCareer OpportunityThe Idaho State Tax Commission is recruiting for a Program Specialist in Revenue Operations at our office in Boise, Idaho.The Tax Commission Revenue Operations division has a Program Specialist opening in the Initial Data Operations’ Refund unit. To be qualified, candidates will need to be comfortable working within an office environment performing a wide range of tasks, such as: entering, retrieving, and updating data using a computerized records system, performing a review of work items, processing complex refunds related to a variety of tax types including phone, email, and letter correspondence with taxpayers and their representatives. A qualified candidate will be comfortable mentoring and training individuals and groups of people. Candidates must be able to follow verbal and written procedures ensuring accuracy and compliance with rules, regulations, and/or policies. Revenue Operations strives to create a welcoming and productive work environment where our staff will have opportunities to learn, engage with each other, and develop their career goals.This position is located at our Central Office in Boise, Idaho. This announcement will close at 4:59 pm on the date listed above.What's In It for You?
Affordable benefits including medical, vision, and dental insurance
PERSI defined benefit retirement plan
Paid sick and vacation leaves start accruing your first day
11 paid holidays per year
Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks
Permanent, full-time classified employment status after successful completion of an entrance probation
Working in an office environment with other talented and highly motivated individuals
Beautiful state campus with lots of free parking, walking paths, and centrally located in the valley on Chinden Blvd. in Boise
The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)
Why Join Us?
OUR VISION: Great people. Helping you. Serving Idaho.
OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
OUR VALUES: Fairness, Accountability, Integrity, Respect.
What Do Our Employees Say About Us?
"I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility."
"We work a flexible schedule, Monday through Friday, 40 hours a week. So this schedule has allowed me to do other things in my life."
"My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."
Follow us onLinkedIn (https://www.linkedin.com/company/idahotax/) orFacebook (https://www.facebook.com/idahotax) to learn more about us!Responsibilities:
May hire, train, and supervise direct staff and evaluates their performance
Serve as resident expert and provide complex consultative and technical services regarding compliance with tax laws, policies, and procedures
Interpret tax laws, rules, and policies to provide taxpayer assistance and answer inquires
Review financial records, tax documents and accounts for accuracy, completeness, and compliance with policies and procedures
Perform an in-depth review of work items for accuracy from a variety of tax types.
Develop and maintain procedural information pertaining to Central Processing processes
Compile and analyze information from within GenTax and other sources, and provide written reports
Make independent decisions using problem solving and critical thinking skills
Minimum Qualifications:
Some knowledge of management practices (at least 1 upper-division college level course OR approximately 60 hours of management training that included the all the essential elements of management OR complations of the state/BSU sponsored Supervisory Academy OR at least 6 months of experience performing all the essential elements of management)
Some knowledge of program or project planning and implementation (At least 6 months of work experience that involved program or project planning and implementing)
At least 6 months of experience developing and evaluating policies and procedures, field memorandums, directives or post orders
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[emailprotected].Preference may be given to veterans who qualify under state and federal laws and regulations.
