Technical Records Specialist 2 - Collections Central Office Bureau

Technical Records Specialist 2 - Collections Central Office Bureau

01 Nov 2022
Idaho, Boise, 83701 Boise USA

Technical Records Specialist 2 - Collections Central Office Bureau

Technical Records Specialist 2 - Collections Central Office Bureau Print (http://agency.governmentjobs.com/idaho/jobbulletin.cfm?jobID=3288936&sharedWindow=0) Apply Technical Records Specialist 2 - Collections Central Office Bureau Salary $15.68 - $16.36 HourlyLocation Boise, IDJob TypeFull TimeDepartmentIdaho State Tax CommissionJob Number22-047Closing11/15/2021 11:59 PM Mountain Description

Benefits

Questions

DescriptionThe Idaho State Tax Commission is recruiting for a Technical Records Specialist 2 in the Collections' Central Office BureauThis position provides a variety of records support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; performs related work.OUR VISION: Great people. Helping you. Serving Idaho.OUR MISSION: Benefit the people of Idaho with courteous customer service and education by providing fair, efficient, and effective revenue and tax administration.OUR VALUES: Fairness, Accountability, Integrity, RespectApply today!Example of DutiesMonitor in-state payment agreements and wage assignments

Monitor a records system to identify and correct errors, research a variety of sources to resolve problems

Interpret, explain, and apply regulations, laws, or complex policies to carry out assignments

Enter and retrieve data using a computerized records system

Use of judgment in determining an appropriate course of action

Review and process information in regard to the temporary permits system

Take and disseminate meeting minutes

Maintain and update bureau procedure and information books

Develop, communicate, and implement plans, policies and procedures which effectively use available resources and equitably serve the public

Minimum QualificationsExperience monitoring record systems to identify and correct errors

Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs

Experience analyzing information and researching a variety of sources to identify and resolve problems or issues

Experience dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations

Experience entering and retrieving data using a computerized record system

Experience composing and prooing business correspondence

Supplemental InformationThere is an exam to determine your eligibility. Enter your responses to the questions in the space provided in the examination. You must have the minimum level of experience or education described for each question addressing a minimum requirement to qualify for this position. Scoring will be based on the information you provide. It is important that the information you provide clearly supports your responses. Your resume will be used to validate your responses.The Idaho State Tax Commission is an Equal Opportunity EmployerHiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263.Preference may be given to veterans who qualify under state and federal laws and regulations.https://dhr.idaho.gov/StateEmployees/Benefits.htmlBenefits may not be applicable for temporary or seasonal positions.01 TRS2 - MQ1 MONITORING RECORD KEEPING SYSTEMS: I have at least one year of experience (or more) monitoring records systems, identifying problems and correcting errors. Yes

No

02

Do you have at least one year of work experience researching a variety of sources to resolve problems?

I have less than one year work experience researching a variety of sources to resolve problems.

I have at least one year work experience researching a variety of sources to resolve problems.

I have at least one year work experience researching a variety of sources to verify information, identify issues, resolve problems, and determine if requirements were met or complied with established laws and/or policies.

I have at least one year experience performing extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and were in compliance with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect and verify information.

I have at least two years experience performing extensive research, analysis, and problem solving of a non-routine nature. The complexity of the information required in-depth problem solving skills and the use of independent judgment in determining the appropriate course of action. I had the authority to act on those decisions.

03

TRS2 - MQ4 COMPUTERIZED RECORDS SYSTEM: I have at least 6 months of experience in a work setting where I was required to enter and retrieve data in a database records system or other computer records system.

Yes

No

04

Composing & prooing business documents: I have at least 1 year of office experience which required composing and prooing a variety of business documents on a regular basis; OR, I have successfully completed at least 1 college-level English composition or business English class AND I have 6 months of experience composing business documents.

Yes

No

05

Describe your experience dealing with individuals from varying cultural & socioeconomic backgrounds. Typically gained by at least one year of experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.

06

Describe your experience interpreting and applying rules, regulations, and/or policies: Typically gained by at least one year of work experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well being of others or will result in a service or action being denied.

07

Even if you have attached your customized resume, please cut and paste your resume below. Your resume should emphasize your experience, education and training directly related to the minimum qualifications and validate your exam answers.

Required Question

AgencyState of IdahoAddress304 North 8th Street Boise, Idaho, 83720 Websitehttps://www.governmentjobs.com/careers/idaho Apply Please verify your email address Verify Email

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Job Details

  • ID
    JC22057818
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Idaho Division of Human Resources
  • Date
    2021-11-02
  • Deadline
    2021-12-31
  • Category

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