Job DescriptionAs a Customer Data Management Specialist, you will create and maintain data according to business rules, governance standards and policy which will support our internal and external customers. This role is vital in ensuing our internal data is driven to our external databases through either external customer databases or using GS1 databases. The uploaded data enables our customers E-commerce sites to have the most up-to-date information about our clients products. Be the subject matter expert on your area and provide support to all teams. Measure adherence to defined service level agreements, key performance indicators, and data quality standards. Continue to look for and drive process improvements. Highlight any areas where adherence is an issue, or new business rules, standards, or policy needs. Perform data preparation, cleansing, analysis, and manipulation. Create, review, and maintain quality process documentation. Perform and execute tasks in the ServiceNow platform. Provide internal/external customer support along with coordination of documents, audit, product specification, etc requests Set up, configure and maintain customer databases Prioritize effectively across operational needs and project work. Enable overall improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools, and data.Pay rate is $27/hr to $32/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and RequirementsBachelors degree preferred or 3-4 years of related experience analyzing, validating, and posting data. Provide internal/external customer support along with coordination of documents, audits, product specification, etc requests. Set up, configure and maintain customer databases Passionate attitude toward data quality with a strong attention to detail. Ability to work in a fast-paced, multi-faceted, high transaction team environment. Excellent written and verbal communication skills. Ability to maintain confidentiality. Experience with S/4 HANA for master data creation and maintenance required. Experience with ASI a plus. Ability to manage multiple priorities or projects, be organized and plan. Ability to work independently and as a team player. Ability to complete quality work within defined service targets in situations with tight turnarounds and deadlines. Experience with Microsoft Office Suite, ServiceNow and ability to comfortably navigate multiple databases. Continuous improvement mindset. Ability to exercise independent judgement. Capacity to consistently apply standard policies and procedures and support their creation. Flexibility to provide support to multiple roles within data governance. nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
