We are seeking a dedicated Customer Service Representative to join our team in Bethalto, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.Answer incoming phone calls professionally and efficientlyTake accurate customer orders and input them into our systemProcess cash transactions and handle payments securelyProvide exceptional customer service, addressing inquiries and resolving issuesCollaborate with team members to ensure timely order fulfillmentMaintain a clean and organized work environmentAssist with various tasks as needed, including food preparation and packagingLift and move items weighing up to 25 lbs. when requiredAdapt to changing priorities and maintain flexibility in work scheduleContribute to a positive team atmosphere and uphold company values
