Customer service skills: Ability to work with customers in need of vehicle repair and maintenance, providing excellent customer service, advice, and repair/maintenance estimates
Leadership: The ASM should be energetic and capable of providing support to the Service Manager while leading a team of service sales associates and shop associates to achieve company performance goals1.
Communication: Effective communication with all store associates, management, and customers
Supervisory skills: In the absence of any management, the ASM will act as the primary supervisor for the store staff, observing and coordinating operational activities
