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Bark Bark Club
Chicago, IL
Front Desk Coordinator
We are looking for a passionate pet lover and community-minded customer service professional to join our busy, and actively growing doggy daycare, boarding and grooming facility in the Edgewater neighborhood of Chicago. This is a FULL TIME position. Compensation is $15/hour.
Essential Duties and Responsibilities:
- Providing exceptional customer focused service to Bark Bark Club clients.
- Selling services, add on services and retail.
- Booking appointments based on specific service time requirements.
- Checking clients in and out according to BBC processes.
- Answering incoming calls in professional organized manner.
- Communicating current and ongoing promotional programs, services and packages to clients by demonstrating in-depth knowledge of all service and retail offerings.
- A constant focus on maintaining updated client information.
- Keeping work area clean and organized at all times.
- Actively Âparticipating in the promotion of Bark Bark Club services and products.
- Responsible for opening and closing duties, following BBC protocols, including cash drawer and close out responsibilities.
Job Requirements:
- Customer service experience a must.
- An eye for every detail and a passion for knowing your clients.
- Passionate about providing Âflawless customer service.
- Able to communicate well with clients, management and staff.
- Ability to work cohesively with others in a fun and fast paced environment.
- Ability to multi-task and stay calm under pressure.
- Basic understanding of dog behavior.
Hours will be set as follows*:
Friday: 6:30am - 3pm
Saturday: 8am - 5pm
Sunday: 10am - 5pm
Monday: 6:30am - 3pm
Tuesday: 6:30am - 3pm
Days off will be Wednesday and Thursday
*This will be the set schedule after training.
Please, no phone or in-person inquiries.
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