Front Desk Coordinator for Dog Daycare (Full-Time) (Edgewater)

Front Desk Coordinator for Dog Daycare (Full-Time) (Edgewater)

18 Jul 2019

Front Desk Coordinator for Dog Daycare (Full-Time) (Edgewater)

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Bark Bark Club

Chicago, IL

Front Desk Coordinator

We are looking for a passionate pet lover and community-minded customer service professional to join our busy, and actively growing doggy daycare, boarding and grooming facility in the Edgewater neighborhood of Chicago. This is a FULL TIME position. Compensation is $15/hour.

Essential Duties and Responsibilities:

- Providing exceptional customer focused service to Bark Bark Club clients.

- Selling services, add on services and retail.

- Booking appointments based on specific service time requirements.

- Checking clients in and out according to BBC processes.

- Answering incoming calls in professional organized manner.

- Communicating current and ongoing promotional programs, services and packages to clients by demonstrating in-depth knowledge of all service and retail offerings.

- A constant focus on maintaining updated client information.

- Keeping work area clean and organized at all times.

- Actively Ă‚participating in the promotion of Bark Bark Club services and products.

- Responsible for opening and closing duties, following BBC protocols, including cash drawer and close out responsibilities.

Job Requirements:

- Customer service experience a must.

- An eye for every detail and a passion for knowing your clients.

- Passionate about providing Ă‚flawless customer service.

- Able to communicate well with clients, management and staff.

- Ability to work cohesively with others in a fun and fast paced environment.

- Ability to multi-task and stay calm under pressure.

- Basic understanding of dog behavior.

Hours will be set as follows*:

Friday: 6:30am - 3pm

Saturday: 8am - 5pm

Sunday: 10am - 5pm

Monday: 6:30am - 3pm

Tuesday: 6:30am - 3pm

Days off will be Wednesday and Thursday

*This will be the set schedule after training.

Please, no phone or in-person inquiries.

TO APPLY CLICK HERE

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