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Overview:
This position is a Part-Time Position, working up to 18 hours a week. This position also accrues paid time off (pto) and is eligible for an employee discount.
Job Purpose:
The Building Supervisor II will assist the Aquatic and Rink Operations supervisor with facilitating and managing the operations staff at Ridgeland Common Recreation Complex. The Building Supervisor II leads the operation of the facility during all facility hours when full-time staff is not present. This individual is responsible for managing patron issues and customer service related to the facility, making sure that all patron and safety issues are addressed. This position will be responsible for ice maintenance/resurfacing, opening, and closing the facility. This individual is expected to work early mornings, late nights, weekend, and holiday hours. This position is subject to pre-employment, post-accident/injury, and random drug testing.
Essential functions:
Supervise operations staff, including building Supervisor I when present. Provide constructive direction through observation, ongoing evaluation, mentoring, and progressive discipline when required.
Manage operations staff attendance, breaks, and assignments. Manage shfit schedules for staff, reduce staff when work load allows, and find replacements for absent
Provide building security by monitoring the facility, entrance, grounds and visitors to the facility.
Communicate and enforce facility rules to staff, participants, and patrons
Supervise the daily operational and programming activities at Ridgeland Common, ensuring safe and well-run facility
Maintain a complete understanding of Park District emergency action plans and take the lead in the execution of those plans when required; act as a leader in emergency procedure implementation and building evacuation
Operate Zamboni Ice Resurfacing Machine, edger and other equipment as necessary. Take ice depth readings. Maintain equipment as assigned. This position requires taking a pre-employment drug test and is part of a random drug/alcohol testing program.
Perform janitorial responsibilities such as cleaning bathrooms, locker rooms, windows, floors, etc. Supervise custodial staff in performing similar duties.
Provide customer service by effectively responding to customer questions, comments, needs and concerns.
Follow all facility cash handling procedures when processing transactions or working with skate shop staff.
Perform daily mechanical equipment inspections for pool and rink equipment.
Complete all reports, paperwork, and checklists related to job responsibilities
Maintain a complete understanding of Park District emergency action plans and take the lead in the execution of those plans when required; act as a leader in emergency procedure implementation and building evacuation
Perform maintenance tasks as needed.
Perform the roles as a skate shop attendant, cashier, party attendant, or concessions staff member as required
Wear the required Park District staff uniform and identification
Additional functions:
Occasionally assist with events and programs
Attend staff meetings and training programs as specified
Assist in snow removal operations as needed
Ensure self and operations staff engage in consistent and frequent communication with patrons regarding facilitity rules, safety, and other pertinent information
Complete other duties as assigned by supervisor or other Park District administrative personnel.
Knowledge, skill, and Work Experience required:
Must be at least 18 years of age
High school diploma or GED required; college preferred
Must have a valid drivers license
Experience supervising staff
Experience working in an ice arena preferred but not required
Experience working in aquatics preferred but not required
Certification in advanced Cardio Pulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator (AED) within 1 month of employment and keep certification current. The District provides this training.
Ability to take Food Handler’s on-line training and obtain card through the Park District within one month of hire.
Knowledge, experience, and proficiency in Microsoft Office and Computer applications
Ability to learn and use all relevant Park District software.
Must have exceptional customer service skills and the ability to interact with others effectively
Must be able to manage staff with varying personalities and needs
Must have the ability to be firm with participants (both youth and adults) when necessary, enforce facility rules, and make sound decisions in order to secure the safety and well-being of the all visitors, facilities, and equipment
Must be able to complete all required Park District training
Work Environment, Physical Demands and Considerations:
Frequent walking, running, standing, reaching, bending.
Frequent use of brooms, mops, floor scrubbers
Must be able to lift up to 50 lbs, with or without an accommodation.
Will be exposed to cold temperatures on the ice for long periods and frequent temperature changes from warm to cold.
Will be exposed to occasional inclement weather including heat, humidity, cold, rain, snow, ice and wind.
Ability to work independently without supervision
Ability to prioritize to ensure all tasks are completed
Ability to direct staff effectively and perform multiple tasks simultaneously
Ability to present ideas and recommendations in a concise manner
Ability to understand and carry out verbal and/or written instructions efficiently and effectively and to read and understand printed material
Ability to solve problems as they arise
Ability to operate assigned equipment
Ability to effectively interact and communicate well with others
Ability to interpret and explain division and District policies and procedures
Ability to follow safety guidelines and exercise judgment in all aspects of responsibility
Ability to resolve conflict safely, calmly and effectively
Customers:
Internal: Employees of Park District; Board of Park Commissioners
External: Patrons of Park District of Oak Park; residents of Oak Park, WSSRA, Partner Organizations including governmental and non-profit groups, and the Oak Park Business Community
This job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee for this job. Duties, functions, activities or responsibilities may change at any time with or without notice.
The Park District of Oak Park is an equal opportunity employer!
