About HUBIn a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.Why Choose HUB?Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development . Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
SUMMARYThis role requires an individual who is professional and who displays the drive, determination, and self-motivation to meet the needs of our Programs operations. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business.JOB RESPONSIBILITIES
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues.
Be responsible for issuance of supporting paperwork including but not limited to: certificates of insurance, evidence of property forms, lost policy release forms, ERM- 14 forms, and miscellaneous endorsements as needed.
Maintain complete and accurate files and input necessary data on the company’s agency management system.
Generates remarketing submissions through carrier online portals.
Provide support to our Service staff in obtaining, maintaining, and expanding business.
Acts as liaison between clients and insurance carriers to gather underwriting information as requested
Execute daily job responsibilities, including responding to voice mail, email, and client inquiries in a timely manner.
Maintain confidentiality requirements regarding insurance coverage.
Answer incoming service calls through a call center environment and be responsible for following through on service issues.
QUALIFICATIONS
High School diploma or equivalent; AA and/or college degree preferred.
Hold Illinois producer license appropriate to the position or secure within 60 days of hire date and meet bonding requirements.
Superior customer service and problem-solving skills.
Excellent oral and written English communication skills.
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
Ability to work in a positive team environment.
Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business if required.
Department Account Management & ServiceRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .EEOAA Policy (https://hubinternational.jobs/eeo/)E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
