Company DescriptionArc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth. Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.Job DescriptionAn Account Supervisor demonstrates market insights and contributes to the strategic marketing plan. Provides day-to-day leadership of the strategic plan execution and ensures creative product achieves client’s and agency’s objectives. The Account Supervisor also oversees the day-to-day execution and ensures high-quality, cost-effective results. This role is responsible for maximizing the client’s budget by looking for timely, strategic solutions.Client
Acts as a client advisor for strategic marketing issues; partners with client to develop marketing strategies that inform creative briefs
Contributes ideas for innovative, comprehensive marketing solutions that build the client’s brand
Draws on deep knowledge of the integrated communications industry and theory to create innovative, comprehensive marketing solutions that build the client’s brand
Builds strong, trusting client relationships that go beyond social and build hunger for bold, untested ideas
Communicates with client regularly to obtain updates on the client’s business
Anticipates potential changes and obstacles with the client’s business and/or our relationship and involves the appropriate resources to bring resolution requirements
Has global knowledge of client and brand initiatives, also has a grasp on client competitors
Analyzes and communicates in market results and monitors brand threats and opportunities
Possesses a thorough understanding of the client’s business, brands and industry, including the client’s cost and time parameters
Leverages business knowledge and knowledge of client’s business objectives to meet or exceed client delivery
Understands client’s communications measurement tools well enough to influence decisions related to results
Conducts all client meetings
Facilitates development and delivery of all value-added requests
Presents new ideas and innovative approaches to solving client business issues
Identifies opportunities and makes suggestions for action
Responsible for obtaining client’s approval on production cost estimates
Obtains final client approvals
Works with client to identify opportunities for future improvements
Oversees the fulfillment of competitive requests
Presents ideas with clarity and persuasive impact
Projects optimism and calm in the face of challenges
Creative
Oversees execution of brand idea from initial concept through final measurement
Makes suggestions for broadening the range of strategies and tactics employed on a given project or brand
Ensures creative product is developed according to deliverables
Anticipates issues in the creative and production processes and works to avoid them
Provides business information to and develops creative briefs with Planning
Addresses client/internal questions related to the briefs throughout the creative process
Provides guidance and oversees timing, budget and legal for creative briefing
Provides meaningful feedback on the creative brief, possesses proven creative influence
Conducts testing meeting; identifies key learnings and creative implications
Ensures the archiving of creative work and strategic documents
Project Management
Collaborates with strategy, media and creative teams in the development of the agency’s recommendation for advertising mix
Collaborates with Director to develop yearly deliverables plan and production budget
Reviews yearly talent estimates and provides input on yearly deliverables plan
Monitors project scope and helps define project resource requirements
Optimizes use of team’s time and resources on each project
Helps others execute complex ideas
Manages ways to bring ideas to life across departments and within budget and timing parameters
Gains support and ownership of all key stakeholders to execute project plans on time and budget
Conducts production meeting and internal and external reviews of work
Approves individual project plans and timelines
Reviews production cost estimates and confirms client approval
Troubleshoots issues with cross-functional Account team daily
Maintains quality assurance and continually improves work processes driving toward flawless execution that exceed client expectations
Supervises the writing of weekly status report and attends internal and external status meetings
Determines alternate methods of meeting project deadlines/goals
Steps in on day-to-day tasks as needed, based on AAE/AE workload and experience
Understands P&L issues and identifies opportunities to reduce costs
Understands the meaning and impact of key financial measures and how to use financial analysis to create project cost and budgeting
Leadership
Reinforces roles and accountabilities internally and with the client
Creates a positive agency/team culture
Identifies opportunities to incorporate sister agencies and ensures strategic alignment
Plays a key role in guiding and development the next generation of account management talent at the agency with a focus on the AAE/AE levels
Creates opportunities for individuals to develop; performs timely evaluations of direct reports
Encourages the team to contribute new, innovative ideas for improving the agency’s strategic, competitive advantage
Helps people see how they fit into the account’s and agency’s vision
Confronts others constructively on important issues and problems
Deals well with conflict and overcomes objections
Identifies opportunities to utilize the entire agency and sister companies to get the best ideas to market
Guides, advises, assistants and stimulates all team members with the explicit goal of developing the agency’s account management talent
Is concerned with agency’s profitability, and is alert to opportunities to build additional business from clients
Demonstrates a commitment to the agency “team” as part of a positive mindset about the work, the client, and agency staff that in involved
Demonstrate unity behind team and agency decision-making
Qualifications
Bachelor’s degree
6+ years of previous experience
Additional InformationThe Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.If you require accommodation or assistance with the application or onboarding process specifically, please contact hrcomplianceusms@publicis.com .All your information will be kept confidential according to EEO guidelines.Compensation Range: $77,000 - $88,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/31/2024.
