Manage technical relationships with a select client portfolio.
Work with Sales to identify business opportunities leveraging both display and performance solutions supported by the team.
Collect requirements, provide guidance and best practices to apply ad products and technologies to achieve advertisers' business goals.
Design and implement complex, cross-product customized solutions with the client.
Be responsible for end-to-end implementations and escalations handled by other Google teams for named accounts.
Help others deploy Google technology: Provide software support for bespoke software solutions.
BA/BS in Computer Science or a related technical field or equivalent practical experience.
5 years of industry experience in technical support, professional services, engineering, sustaining engineering, or systems engineering.
3 years of industry experience with C, SQL or JAVA
3 years of experience with Linux/Unix
Nice to have Skills (not required):
3 years programming experience in Python, C, Java, or PHP.
2 years of experience with web technologies such as HTTP, HTML, XML, etc. Customer-facing experience in sales, sales engineering, consulting or related functions.
Experience with SQL data analysis, open-source development practices (version control, issue tracking) Good foundation in HTTP 1.1, XML, HTML5, and JSON; experience working with APIs; strong familiarity with CSS.
Good understanding of TCP/IP protocol and networking (able to read a packet trace, familiar with steps to setup and teardown TCP/IP connections, able to understand and optimize corporate network architecture).
Good understanding of Linux system administration (automating tasks via scripting in languages like bash, Python, Perl; use of utilities like cron, iostat, netstat; familiarity with runlevels/proc).
location: Chicago, Illinois
job type: Contract
salary: $50 - 70 per hour
work hours: 8am to 5pm
Analyze software problems: Provide API, SDK, software troubleshooting leveraging Google infrastructure for Work users: debug customer applications, provide software architecture guidance to developers and OEMs, and handle business, product, or technical questions via phone, web, email, or pager.
Resolve technical issues at root cause: Identify and document bugs and feature requests affecting developers; implement effective solutions to their problems along business-appropriate time lines; author documentation and code samples; fix product bugs and implement feature requests.
Improve and innovate Google's Maps software and solutions: Work closely with Google developers, product managers, and technical Sales teams to improve Maps for Work products; influence product design, develop product code, and/or participate in contract negotiations.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.