WHAT YOU WILL BE DOING:
You are at the heart of the hotel! As Assistant Director, Housekeeping, you will ensure our guests have an exceptional experience by assigning job tasks, making rounds on guest floors to evaluate room services, inspecting guest rooms and assisting your housekeeping colleagues to ensure the highest brand standards of service. You enjoy working in a team and accomplishing tasks that will make other’s feel cared for - and it just so happens you’ll be doing just that in an award-winning hotel.The ability to ensure service and production is provided in the proper manner, and with the usual high standards of the Hotel.Completes, in a timely fashion, all schedules and monitors staffing to insure maximum service, quality, efficiency and productivity. Also monitors fluctuations in occupancy so that schedules may be adjusted.Monitors daily assignments to insure that proper quotas and standards are maintained.Establishes safe working conditions and practices.Conducts physical inventories of all uniforms, linens and supplies.Must be able to work directly with outside contracted companies when on hotel premises.Ensures that all personnel is exposed to constant refinement, training and development on an ongoing basis.Ensures all daily and weekly payroll reports and sign-in sheets are completed and submitted in a timely manner.Assists the Director in the monitoring of cost management as it pertains to inventories, sue of supplies, labor and energy.Must be able to maintain good working relationships with all Department Heads in the Hotel at all times.Makes scheduled tours of the hotel, noting deficiencies and ensuring proper follow-up procedures. Maintains permanent records of inspections by room number and date.The ability to become familiar with the Laundry/Valet Department and be able to monitor standards pertaining to guest service, operational efficiency, safety, production, quality and personnel.Ability to perform other tasks or projects as assigned by hotel management.Ensures, maintains, and improves Hotel standards in guest rooms, suites, public and Back of the House areas through periodic inspections conducted individually and with Housekeeping staff. Supervises and monitors scheduled cleaning and maintenance work on guest rooms, suites, public and Heart of the House areas, maintains updated records of all work performed.Monitors and controls Housekeeping supplies usage (cleaning, and guest supplies).Train new Managers; Help to manage and train HousekeepersAble to inspect guest rooms and guest floor corridors upholding the highest of standards.Physical aspects of the position include but are not limited to the following: Constant standing and walking throughout the shiftConstant bending, kneeling, pushing, pullingOccasional lifting and carrying over 50 lbsOccasional ascending or descending ladders, stairs and ramps
