At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking to add an Associate Client Manager to join our Customer Success team. ResponsibilitiesPartner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivityDevelop a consultative approach to client business issues, understanding the industry and what issues a client is facingUnderstand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendationsLead client presentations with proactive insights and action-oriented recommendationsDrive strategic thought leadership with customers leveraging NielsenIQ tools and assetsIdentify opportunities for increased partnership and elevate those opportunities to organizational partnersFacilitate clear day-to-day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creationEnsure client stakeholders buy into outcomes and value NielsenIQ is delivering to themUnderstand client structure and organizationEnsure on-time delivery of solutions to achieve forecasted revenue on-timeWork collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome
