Partner with the Web Product Owner of the Digital Solutions Team within US Technology to evaluate, refine, measure, write, and maintain requirements for cross-functional teams on upcoming Web features and content updates. Support production stability by reviewing operations & customer feedback and investigating opportunities to improve existing features and processes. This Business Technical Analyst will play a crucial role in supporting the delivery of customer-centric, best-in-class digital experiences.Responsibilities: Coordinate with external and internal partners on Web related tasks such as backlog refinement, grooming, prioritization, and maintenance.Partner with US Product Owners, leadership, marketing, operations, merchandising, legal, analytics, engineering, and design teams to refine requirements in the form of epics, stories, and incident reportsBridge the gap between the business customer and the technology solution providersThoroughly understand and document business processes within ConfluenceContinually evolve and maintain web documentation as needed.Analyze customer insights, data, and competitive analyses to identify problems and opportunitiesSupport user testing in advance of, and following, each app releaseEffectively manage communications with collaborators and other cross-functional teamsBenefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $87,050 - $108,810 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
