Catering and Events Coordinator – The Drake Hotel

Catering and Events Coordinator – The Drake Hotel

02 Sep 2023
Illinois, Chicago, 60601 Chicago USA

Catering and Events Coordinator – The Drake Hotel

No other Chicago hotel has inspired more legendary acclaim on par with The Drake. This timeless property affords guests easy access to the city's most exclusive shopping, nightlife and dining. The Catering & Events department is looking to add a Catering & Events Coordinator to their amazing team!As a Coordinator in the Catering and Events department, you will be responsible for assisting and supporting the Director of Catering & Events and Sr. Catering Manager.What will I be doing?Specifically, your essential functions will be to perform the following tasks to the highest standards: To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner. Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits. Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans. Working with affiliate groups. Assist with clients and deliver on the client’s expectations. Demonstrate knowledge of job systems, products, booking systems, and processes. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client. Ensure high quality service by communicating and assisting others to understand the guest needs. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs Regular attendanceThe Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Inclusive family-building and fertility benefits

Expanded bereavement leave.

Adoption Assistance program

Other Compensation

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Complimentary meals in the cafeteria while on shift

Self-Parking $9 daily

Job: Catering and Event ServicesTitle: Catering and Events Coordinator – The Drake HotelLocation: nullRequisition ID: HOT09U5IEOE/AA/Disabled/Veterans

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