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Tax Transformation-Change Management - ManagerDescriptionThe Tax Transformation Office serves Deloitte Tax, focused on transforming client service delivery inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality service to our clients. Tax Transformation drives improvements across the full range of Tax market offerings. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.ResponsibilitiesThe role requires working knowledge of professional services and the end-to-end technology delivery life cycle. As a Tax Transformation Change Management - Manager, you will work across multiple tax market offerings collaborating with Tax subject matter specialists, technologists, and the Transformation team within the Tax Transformation Office. As a manager, you will work closely with the Change Lead, provide day to day management, and support development of Tax Transformation team members. Project related activities span across multiple Business Threads, including tax compliance delivery for Corporate, Investment Management, Operating Flow-Through, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities. Responsibilities include:
Stakeholder analysis and engagement
Leadership alignment
Development of change strategy
Assess change impacts and implications
Development and execution of the Change Action Plan
Managing Change Network
Managing Adoption Metrics
Developing and managing Communications Plan
Developing and distributing communications
Managing User Survey
Support Executive reporting
Assessing change readiness
Support of the design and delivery of training programs
The teamDeloitte Tax LLP's Tax Transformation Office is responsible for collaborating with business and technology stakeholders to define delivery standards and the standard processes to support the delivery of Tax services, as well as the related development and deployment of technology to enable service delivery. Members of Tax Transformation elevate Deloitte Tax Professionals, in order that they may provide higher value services to Deloitte clients, through identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and elevate the digital client experience. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including Quality Assurance and Technology Support. The team consults and executes on a wide range of projects with a strong focus on process design and deployment and adoption, including stakeholder analysis, communications, learning and change management.QualificationsRequired:
A bility to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
Bachelor's degree in business or information technology related field
5+ years human capital and change management experience
Ability to travel up to 25%, on average, based on project work and phase of the delivery cycle
Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadline
One of the following active accreditations obtained:
Licensed CPA in state of practice/primary office if eligible to sit for the CPA
If not CPA eligible:
Licensed Attorney
Enrolled Agent
Certifications:
Certified SAFe® Lean Portfolio Manager
Certified SAFe® Architect
Certified SAFe® Agile Software Engineer
Certified SAFe® Product Owner/Product Manager
Certified SAFe® Agilist
Certified SAFe® Advanced Scrum Master
Certified SAFe® Scrum Master
Certified SAFe® DevOps Practitioner
Certified SAFe® Practitioner
Microsoft Certified Solutions Developer (MCSD)
Microsoft Certified Solutions Expert (MCSE)
Professional Scrum Product Owner™ (PSCPO)-SCRUM.org
Project Management Professional (PMP)
Program Management Professional (PgMP)
Certified Scrum Product Owner (CSPO)
Professional Scrum Developer™ (PSD)
Certified Scrum Developer (CSD)
QAI Global Institute Certification
Open Group Certified Architect (Open CA)
Open Group Certified IT Specialist (Open CITS)
IASA's Certified IT Architect (CITA) (Level F or A)
AWS Certified Solutions Architect
Microsoft Azure
Microsoft MCSD Certification
MCSD: Web Applications
MCSD: SharePoint
MCSD: Application Lifecycle Management Solutions Developer
Certified Secure Software Lifecycle Professional (CSSLP) - (ISC)2
Oracle Certified Professional
Java: Java EE Enterprise Architect 5+, Java SE 5+ Programmer, Java EE 5+ Web Component Developer
ISTQB (International Software Testing Qualifications Board)
UX or UX Master Certification
Alteryx Designer- Advanced Certification
Certified Information Systems Security Professional (CISSP)
Certified Secure Software Lifecycle Professional (CSSLP)
ASQ- American Society for Quality - Software Quality Engineer
SEI - Software Engineering Institute Certification
Lifecycle Management and Advanced Functional Testing Certifications (HP)
Six Sigma (Green or Black Belt)
ITIL Certification
Other: Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services or GCP (Google Cloud Platform)
Preferred:
Experience working within a professional services environment
Strong Project Management skills
Strong PowerPoint/Excel experience
Data analysis
End-to-end technology project delivery
Stakeholder analysis and/or leadership alignment
Experience developing change management key messages and communications using multiple platforms, i.e. video, email, PowerPoint etc.
Experience applying Change frameworks
Adoption planning
Working knowledge of data management and metrics
Strong experience on deployment, adoption and driving change
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $108,430 - $246,870.
Recruiting for this role end of 3/1/2023You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.taxtrans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
