The Client Strategy Team leads LGIM America’s multi-faceted client engagement efforts.  Our top priority is to be trusted partners for our clients while serving as stewards to our long-term business success.  Our client scorecard includes: 1) demonstrating our execution of investment excellence within client portfolios, 2) being client-led with a thorough understanding of client context (needs, objectives, priorities, preferences, constraints), and 3) expanding relationships with a solutions focus.  Client Strategists lead client servicing, distribution, and business development efforts. They manage all client deliverables and communications, translating firm capabilities, investment views, and market context into clear, client-relevant messaging.They mentor junior staff, collaborate across relationship teams, and contribute to firmwide insights on economic and market developments. Strategists are expected to independently navigate and enhance risk monitoring and portfolio modeling systems, ensuring alignment with client objectives.They oversee implementation changes end-to-end across LGIM America teams and clients, maintain a holistic view of client engagement data, and demonstrate strong quantitative, technical, and client-facing expertise. They also lead training initiatives and develop junior colleagues to think strategically from both client and enterprise perspectives.Happy Clients – Demonstrate client-led engagementBuild and deepen client partnerships, especially with key decision makers, to ensure full understanding of their core objectives and strategic goalsDevelop “story” for client/consultant to sell the success of our investment strategy internally to demonstrate LGIM America’s value addMaintain proactive client dialogue to reinforce our objective of providing best-in-class service, improving overall client experience, and ensuring awareness of our core competenciesDevelop our internal client team so that we can all continue to grow and prosperEvolve and Grow – Listen first, solution to followExpand client awareness of new solutions and investment capabilities aiming for LGIM America to have a strategic role when a client’s overall investment strategy is changing.Identify, design, and implement new investment strategies across all LGIM America’s portfolio management capabilities within client contextCollaborate – Inspire and deliver better client outcomesDevelop internal relationships to inspire and increase client-centricityMake LGIM America the firm we want it to be by role modeling inclusive behaviors and promoting diversityQuality – Mitigate operational riskDemonstrate an effective risk and conduct culture to support successful client outcomesSupport our people – passionate professional development, better personal connectivity, and sustainable careers
