DBS Leader, Global Service

DBS Leader, Global Service

26 Sep 2024
Illinois, Chicago, 60601 Chicago USA

DBS Leader, Global Service

About UsJoin our global team of talented people who are transforming the cancer diagnostics industry! At Leica Biosystems (LBS), you will be stimulated by challenging work and inspired to learn every day. As an LBS associate, you’ll help develop solutions that enable accurate diagnoses to turn anxiety into answers.The Danaher Business System (DBS) is our proven system for achieving success. DBS is a philosophy, set of values, and series of management processes that collectively define who we are and how we do what we do at Danaher. Our DBS tools are designed to help us excel in the areas of Growth, Leadership, and Lean, building on a strong foundation of DBS fundamentals (Voice of Customer,Value Stream Mapping, Standard Work, Transactional Process Improvement, Kaizen, 5S, Problem Solving, and Visual & Daily Management)Position Summary and OverviewGlobal Service DBS Leader is responsible leveraging the Danaher Business System (DBS) to improve the most critical programs across our global Service organization. They will be a key business partner who is results driven with a strong and proven ability to drive effective use of continuous improvement tools, collaborate with diverse teams, implement and sustain change.The successful candidate for this role will be a highly experienced practitioner of continuous improvement and have a deep understanding of the DBS fundamentals with an ability to apply them to the Service function. In addition, the successful candidate should have cross functional experience working within the commercial organization.Major Responsibilities

Partner with Vice President of Service and regional Service leaders to build a funnel of cross functional continuous improvement initiatives targeted to drive growth, reduce waste, increase profitability, and improve customer experience

Manage Service Kaizen Funnel, driving from ideation to execution the most critical events impacting the business

Map end to end business processes to identify and resolve cross functional business opportunities

Support the creation and execution of LBS Policy Deployment

Harmonize global processes across LBS functions and business units, driving consistency in application and impact

Drive alignment between functional engines and identify how to improve to drive efficiencies and/or increase impact

Serve as a key member of the L2 DBS leadership team

Train and install foundational capabilities in PD, Action Planning, Key Performance Indicator (KPI) management. Work with central and regional organizations to create KPI bowlers and Visual Management to sustain innovation process improvement

Directly provide formal and informal DBS training and coaching. Augment with other sources of training and coaching (DHR DBSO, outside sources). Improve DBS training and facilitation by pursuing certification in DBS tools for yourself and others. Evaluate and approve other associates for tool certification

QualificationsHands-on and detail-oriented but also able to see the big picture. Is customer focused and possesses strong interpersonal and communications skills. Rapidly adapts to Danaher’s culture and gains the confidence of the Danaher organization. Ability to influence without authority. Capable of driving cross functional collaboration to improve business processes and outcomes. Will be an independent worker, capable of operating in a fast-moving, ever-changing environment and able to effectively deal with difficult situations.

BS or BA Degree in business, engineering, operations, or equivalent experience required

7+ years of experience in service and commercial organizations with demonstrated success in a global environment

Ability to analyse cross functional processes, assess performance, lead continuous improvement and sustain change; has the skills necessary to be seen as credible by peers and managers across LBS

Sought out as an authority in the DBS Fundamentals (i.e., Visual and Daily Management, 5S, Standard Work, Transactional Process Improvement, Kaizen, Problem Solving). Recognized "hands-on" expert possessing knowledge of DBS Tools. Outstanding ability to plan, execute and follow-up on kaizens

Ability to work with functions in the implementation of the DBS roadmap and implement key growth initiatives; successfully drives change, handles conflict / ambiguity in a diverse, global work environment

Preferred Qualifications

Demonstrated successful experience as DBS Leader with extensive DBS experience

Experience leading initiatives in global organizations

Experience managing people directly or indirectly

Experience developing and owning strategic plan initiatives and in year execution (Policy Deployment, Strategy)

Understanding of operating in regulated environments (e.g., FDA)

Exposure to a wide variety of training and facilitation environments

Hands-on experience implementing DBS (or TPS)

Travel

Willingness to travel (often internationally) 50% of time.

The salary range for this role is $140,000-$160,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

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