Job DescriptionDescriptionImmediate Hire We are growing like crazy…As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.As the day-to-day operator of the store, the Assistant Manager is expected to:
Drive sales and profitability through effective execution of the Company’s business plan
Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
Work with integrity, honesty and accountability in all situations
Responsibilities Include:
Early morning availability is a must
Be home for the afternoon, evening and night.
! Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing and sampling where applicable
Execution of Point of Purchase instore set up per Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Franchisee
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support to RM in completion of supplier and other vendor orders
Conduct self-assessments and corresponding action plans
Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies
Engages with Dunkin Brands Field Operations team as appropriate
Management Responsibilities Include:
Recruit, hire, onboard and develop restaurant team members
Assist team and shift lead performance appraisal process
Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Benefits of working for a Dunkin' franchisee:
Competitive wages
Awesome team-oriented environment
Lots of potential for growth within the company for those who work hard
We are looking to fill positions as we grow like crazy… Immediate hire.
Early morning availability is a must
Be home for the afternoon, evening and night.
Requirements
Previous managerial experience preferred but not required
Previous fast food/quick service restaurant experience required
Top-notch customer service skills
Strong verbal and written communication skills
Excellent leadership skills
Works well under pressure and is able to multi-task
Financial literacy and analytical/problem solving skills
Access to a vehicle and a valid Driver's License required
Ability to lift 50 lbs
Must submit to a background check
AboutIn 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
