Title: HelpDesk SpecialistLocation: Chicago, IL Duration: !2+ Months Client: Environment domain USCEAD/ ead/OPTEAD- only W2Responsibility:
At least 3 years of experience providing Tier 1 phone, support portal, and/or in-person support to customers in the areas of e-mail, standard Windows desktop applications, and commercial off-the-shelf and EPA National applications.
At least 3 years of experience in processing Help Desk tickets via an enterprise help desk ticket system such as ServiceNow or Remedy.
