Description:BID/JOB ANNOUNCEMENTHUMAN SERVICE SPECIALIST IIDepartment of Family and Support ServicesNumber of Positions: 1This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND1. Check the box on your profile titled “Currently employed by the City of Chicago”2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)3. Select your correct bargaining unitFAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATIONEssential Duties: Under supervision, the class functions at the fully functional professional level, providing counseling and social services assistance to individuals and families in crisis or in need of social or other support services.
Counsels clients with complex needs that require assistance from multiple social service agencies
Conducts short and long term case management to address immediate needs, identify recurring issues and resolve problems
Conducts in-depth evaluations to assess clients’ presenting problems and social service needs
Develops individual and family-oriented service plans detailing actions to assist clients in addressing identified problems and obtaining social service assistance
Provides crisis intervention and counseling services to clients in need of emergency services
Determines clients’ social service assistance eligibility, advocates on clients’ behalf with various social service agencies
Provides referrals, coordinates efforts with other social service agencies and conducts follow up to ensure clients receive appropriate and needed assistance
Maintain accurate client records that will include case notes, follow up calls, contacts with clients, and or other needed information to assist clients progress to self sufficiency in DFSS data systems daily
Performs related duties as assignedLocation: Department of Family and Support Services – Various LocationsAddress: 1140 W. 79 th Street10 S. Kedzie4314 S. Cottage Grove845 West Wilson Ave8650 S. Commercial4312 W. North AvenueDays: Monday – FridayHours: 9:00 AM – 5:00 PMTHIS POSITION IS IN THE CAREER SERVICESQualifications:Graduation from an accredited college or university with a Bachelor’s degree in the Social Sciences or related field, supplemented by two years of community or social service experience, or an equivalent combination of training and experience.A valid State of Illinois driver’s license is requiredSelection CriteriaThis position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral part of the interview will be selectedPreference will be given to candidates possessing the following:
Previous experience providing counseling services to clients who require assistance from multiple social service agencies
Previous experience conducting long and short-term case management
Previous experience providing crisis intervention and counseling services to clients in an emergency situation
Spanish Speaking candidates preferred
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.The City of Chicago is an Equal Opportunity and Military Friendly EmployerCity of ChicagoBrandon Johnson, MayorApplications for this position will be accepted until 11:59p.m. CDT on 4/10/2024 .
