Mental Health Care CoordinatorJob DetailsJob LocationChicago, ILPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$65,000.00 - $80,000.00 SalaryTravel PercentageNegligibleJob ShiftDayJob CategoryProfessional ServicesJob DescriptionSTATEMENT OF PURPOSE : The Mental Health Care Coordinator is responsible for coordinating all aspects of behavioral healthcare and facilitating services for clients who have vision loss and/or other specialized support needs as part of a 2-year behavioral health initiative. This is a limited-term position lasting up to 2 years. The selected candidate will work closely with clients, families, providers, and internal and external program staff to help navigate clients to behavioral health care both within the agency and to community partners, where appropriate.TRAVEL REQUIRED : This position will occasionally require local travel (within the Cook County limits).SPECIFIC ACTIVITIES INCLUDED WITHIN THE CONTEXT OF THE BEHAVIORAL HEALTH INITIATIVE INCLUDE, BUT ARE NOT LIMITED TO:
Conduct and review intake assessments to address clients’ behavioral health and social service needs;
Conduct outreach calls to all clients who have completed an intake assessment to assess any additional needs and potential barriers to accessing care, such as transportation needs, health literacy barriers, cultural factors, etc.;
Coordinate referrals and facilitate access to appropriate behavioral health, rehabilitation, social services, and community resources;
Develop individualized barrier reduction plans to help clients overcome obstacles to receiving coordinated services;
Communicate effectively with clients, caregivers, providers, and other program staff to ensure seamless care coordination and service delivery;
Advocate for clients' needs and act as a liaison between clients and various service providers;
Educate clients and caregivers about available resources;
Initiate letter and telephone campaigns to clients "lost to care" to re-engage them back to care;
Learn and utilize electronic health record system and designated case management software to document client information, referral plans, and program activities;
Maintain thorough case management documentation and reports;
Assess need for accommodations and ensure all communications are fully accessible for clients with vision loss or other disabilities;
Attend regular meetings and provide reports on progress;
Any other duties as deemed necessary by the Supervisor.
QUALIFICATIONS:
Bachelor’s degree in social work, psychology, healthcare administration or related field.
2+ years of care coordination or case management experience preferred.
Knowledge of behavioral health conditions, community resources, and social determinants of health such as housing, transportation, nutrition, employment, etc.
Strong communication, coordination, and advocacy skills.
Understanding of assistive technologies and strategies for accessibility.
Ability to work with clients from diverse backgrounds with empathy for cultural sensitivity.
Bilingual language skills a plus.
A commitment to our mission of providing opportunities for people who are blind, visually impaired, deaf-blind or multi-disabled is essential.
Employee BenefitsBENEFIT PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING:
10 days paid vacation
12 paid holidays
6 sick days accrued over the year
Insurance Eligibility the 1st of the month after 30 days of employment
Medical (65% covered by the Chicago Lighthouse), dental and vision insurance offered
Short/long term disability
Life insurance 2x salary
Employee recognition events
Company matched 401(k) plan
Reasonably priced delicious food options on site (except at Glenview location)
Access to micro-kitchens
The Chicago Lighthouse for People Who Are Blind or Visually Impaired is an Equal Opportunity Employer in full compliance with local, state, and federal Civil Rights & Affirmative Action laws. The Chicago Lighthouse for People Who Are Blind or Visually Impaired maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.
