Description:The OpportunityHyatt seeks an enthusiastic Senior Manager of Deployment to join our Property Management group, where you’ll join a team of 40 field professionals who love what they do. In this role, you will be collaborating closely with the broader Global Hotel Operational Services team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections across the organization with stakeholders, colleagues, and guests.Who We AreAt Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.Why Now?This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.How We Care for Our PeopleOur purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.We’re proud to offer exceptional corporate benefits which include:Annual allotment of free hotel stays at Hyatt hotels globallyFlexible work schedulesWork-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness centerA global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoptionPaid Time Off, Medical, Dental, Vision, 401K with company matchOur Commitment to Diversity, Equity, and InclusionOur success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.Who You AreAs our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.The RoleThe senior manager of PMS deployment will lead the deployment of Hyatt’s new property management system, Opera Cloud, to our global portfolio of approximately 1300 hotels. This position will be responsible for supporting the creation of the approach, building the deployment team, and executing the multi-year deployment plan. In this role, you will work with internal and external partners across the globe, including our Opera partners, corporate and regional teams, and local hotel teams, both managed and franchised, to successfully execute this project on time and within budget.Design, develop, and uphold a cohesive deployment strategyManage the creation and maintenance of all associated training materialLead the recruitment and training of the deployment team; 2 managers, 12 deployment leads, and 12 contractor positionsManage resources and their day-to-day workloads by proactively identifying and resolving issues that would present a riskImplement training and development plans for each team memberGrow and maintain relationships with GHOS Internal partners to ensure cross-functional alignmentOpportunities to participate in Hyatt’s Diversity & Inclusion activitiesQualifications:Experience Required:A diverse Hotel Management Experience in Operations (5 years)Managing projects with multiple wavesIn-depth knowledge of Hyatt’s core property management systems (PMS, CRS, Sales & Revenue) 5 yearsDeveloping training for a global audience 3 yearsExperience Preferred:College degree preferred or equivalent work experience with a major hotel companyExperience with Core Hyatt Systems, Opera, Reserve, Synxis, Envision, Prio, Colleague AdvantageThe position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.We welcome you:Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.Primary Location: US-IL-ChicagoOrganization: Hyatt Corporate Office, ChicagoPay Basis: YearlyJob Level: Full-timeJob: Hotel OperationsReq ID: CHI013663Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
