This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers.This role is accountable for setting data architecture standards as it pertains to the Configuration Management Database within our ITSM platform, foundation and other data supporting the platform and helping govern processes related to this data ensuring the quality, accuracy and usability of the ITSM Configuration Management Database and the overall ITSM platform.This is an exciting opportunity for an experienced Configuration Management Database technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.ResponsibilitiesEnsuring quality, accuracy, and usability of McDonald’s ITSM CMDB.Sets the Common Services Data Model standard for McDonald’s.Help define and maintain configuration management policies, procedures, processes and standards.Participates in routine governance activities as it pertains to CSDM and data within the ServiceNow platform.Works with internal and external stakeholders to understand product demand and help manage CMDB and platform data requirements, ensuring alignment with CSDM and McDonalds standards.Define data flow architecture for configuration management and other ServiceNow platform data.Helps maintain the CMDB maturity roadmapBuild Data Engineering solutions to support Data warehouse and critical business metrics.Define Data Engineering best practices and guidelines.Work with other architects to design data engineering solutions.Facilitate engineering discussions across the organization.Participate in an inclusive, energetic, and highly multi-functional team.Participates in data normalization efforts as needed prior to ingestion into CMDB.Communicates ideas effectively, verbally and in writing, to a wide range of audiences, including Directors, Sr. Directors and VPs. Fostering a constructive dialogue, harmonizes discordant views, and leads the resolution of issues.Decomposes significantly complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is 129,800 - $165,490 / per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factor 
