This position plays a key role in helping to shape, execute and scale ServiceNow's employee volunteering program, while connecting social impact with the business. Global Impact is about living our purpose every day by creating differentiated value for our employees, our customers and society with focus on sustaining our planet, creating equitable opportunity, acting with integrity and using our solutions to workflow a better world. The Skilled Volunteering Program Manager will report into and work closely with the Senior Manager, Employee Volunteering to build a global skilled volunteering program. Key Responsibilities:  Build a companywide skills-based volunteering program (pro bono volunteering) by matching employees with nonprofits and small businesses to leverage their skills and expertise to tackle challenges and accelerate impact Curate an end-to-end skills-based volunteering program for technical and non-technical roles Gain insights from the business to ensure the program is unique to ServiceNow Draft communications for internal engagement initiatives to drive participation and awareness of opportunities and programs Assist with logistics for individual, team and cohort-based volunteering initiatives Collaborate with Leadership & Development teams to help drive a multi-dimensional program Support engagement with our volunteer vendor partners Document volunteering operations and drive continuous innovation  Partner with the communication and talent brand teams to share employee volunteer stories and amplify our culture of giving 
