This role is as an integral member of ServiceNow’s Global Learning and Development (GLD) team. This is a sales enablement role responsible for empowering our field sales organizations with product and solution knowledge needed to effectively identify and close sales opportunities – including pipeline generation to deal progression and close. Successful candidates will understand solution-selling, along with the ability to drive content development, deployment and learning experiences.  This role requires cross-organization collaboration and partnership with key stakeholders in Product, Marketing, Sales, Sales Leaders, GTM (Go To Market), Sales Operations, and Customer Success – as well as across the various GLD and ServiceNow University (SNU) Teams. This role is responsible for the design and delivery of learning experiences for various ServiceNow selling roles, including Account Executives and dedicated Sales specialists. We seek a versatile candidate possessing strong organizational and interpersonal abilities, coupled with a track record of success in spearheading sales enablement initiatives. Responsibilities include but are not limited to:  Execute on our solution learning strategy, framework, methodologies, and supporting processes across various customer-facing roles in the company  Gather requirements from stakeholders, develop enablement for multiple platforms (eLearning, vILT, workshops, etc.), and work with the Instructional Design team (as needed) to develop the enablement, the communications team to develop and execute a communications plan; manage key stakeholders throughout the process, including regional Enablement Leads and broader ServiceNow University team; deliver the enablement; and more  Partner with product marketing and product management to align enablement and sales assets to stages in the sales cycle and customer buying process  Partner with global and regional sales programs and GTM teams to execute enablement programs to support new sales plays intended to generate newly created pipeline (NCP). Partner with Sales Onboarding team to identify and fill solution enablement needs for new hires  Partner with other Enablement teams across the GLD and SNU to develop and deliver role-specific solution learning plans that meet the needs of the business and goals of each of product line owner Continual optimization of solutions enablement programs as needed by aligning with company and business unit priorities Develop and execute on learner adoption and engagement programs such as contests, leaderboards, badging, and gamification  
