The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.Senior Site Reliability Engineering Manager, reports to Director of Engineering, DevOps COE. As the leader of our SRE pillar in the DevOps COE, you will lead the technical strategy and vision for our reliability practices for our mobile application. We invite you to be part of our team, driving the transformation of our reliability engineering subject area by working closely with our Engineering community, Technical Leads, Product, and Architecture teams.ResponsibilitiesHas an oversight on design decisions and guides team to achieve key results for products assigned to themResolves issues using engineering principles and builds proactive design solutions for potential failures.Take charge of a team of site reliability engineers who are responsible for developing a continuous reliability approach and implementing crucial site reliability engineering practices.Design and drive monitoring, alerting, ticket reporting strategies to measure SLA, SLO, MTTI, MTTR and align with management expectations to reduce/minimize prod downtimeGuide site reliability automation to help eliminate manual toil and build a self-healing capabilityParticipate in selection of appropriate automation tools, defining technology, quality, experience and implementation standards and practices within own technical domainBenefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149,260.00 - $190,310.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience and other job-related factors.
