The Store Operations Support Specialist conducts operations assessments in U.S. Domino’s stores, provides hands-on training, and works with marketplace partners to improve operations. This role evaluates store performance and compliance, supports education and calibration, contributes to new programs and innovations, and uses store data and technology to plan and complete visits.What You’ll DoConduct operations assessments in U.S. stores, evaluating product, service, image, food safety, team member safety, and technology and innovation.Provide hands-on training during assessments and evaluate store systems for compliance with Domino’s standards and procedures.Visit stores in the assigned area multiple times per year to support team objectives, including travel outside the assigned area when needed to help meet visit goals.Facilitate educational programs focused on operations evaluation and improvement, and proactively educate the marketplace on current and revised standards.Partner with franchise business consultants, franchisees, multi-company operators, and marketplace trainers to develop targeted training; conduct calibration visits and share best practices.Support special programs and onboarding, gather specialized data upon request, assist with testing and rollout of innovations or product launches, and serve as an information resource for the marketplace.Maintain timely, accurate communication with the World Resource Center, marketplace leaders, and franchisees; use store data, reports, and technology to plan visits, complete visits on schedule, arrange cost-effective travel, and participate in team and individual meetings.What You’ll BringIn addition to the technical and functional requirements of this role, successful candidates demonstrate Domino's Hungry for MORE Ways of Working:Be CuriousSeeks clarity, asks thoughtful questions, and uncovers root causes to solve problems effectively.Actively pursues learning opportunities, applies feedback, and continuously develops new skills.Connect the DotsUses information and insights to identify opportunities and drive informed decisions.Builds strong partnerships across teams and considers the broader organizational impact of decisions.Aim HighSets ambitious goals, challenges the status quo, and focuses on work that drives meaningful business results.Uses feedback and data to continuously improve performance and outcomes.Shift FastAdapts quickly to changing priorities and business needs while maintaining focus on results.Demonstrates resilience, sound judgment, and the ability to learn from setbacks.Deliver MoreTakes ownership, executes with discipline, and consistently produces measurable results.Identifies opportunities to create additional value for customers, team members, and the business.
