Job Title: Windows Help Desk Service Level I - Contract to hire
Location of role: Chicago, IL 60654 Role is onsite after Covid rules are lifted - Probably 4 days a week.
Salary or Hourly range: $20 to $25/hr w2 contract to hire role will convert some over around 40k to 45K Depending on experience DOE
Company relocation - At this time, client will NOT relocate for this role
Company sponsorship - At this time, client will NOT sponsor for this role
Travel: This role may require 0% travel
Duration of role: Contract to hire around 3 mos. than convert depending
Key Points of the role:
Must have some solid Microsoft Windows 10 basic knowledge working on a help support service desk and working with ticketing systems
Need experience with light administration duties setting up MS Exchange (distribution groups) and be able to with Active Directory (Password Resets, email setup).
Big Plus working with Cisco Manager voice or with Cisco Finesse setting up group.
Need excellent phone and client facing communication