Location: 6600 Mannheim Rd, Rosemont, IL 60018
AVAILABILITY NEEDED: Tuesday, Friday, Saturday and Sunday
Please also include your resume in the email.
Founded in 2009 by Nicole and Stephan Outrequin Quaisser as a single concept, named after the couple’s two children Luc and Mary. LM Restaurant Group remains a family-owned hospitality company that specializes in creating local gathering places that deliver great food and down-to- the-last detail service. LM is now 350 team members strong. Our portfolio includes an eclectic assortment of hotel restaurants and catering & event venues that all share a common goal: making people feel cared for especially when it comes to our team!
LM Restaurants currently include Evanston Corner Bistro, Grant Park Bistro, River North Bistro, Land & Lake Kitchen, and Land & Lake Rosemont.
LM Catering & Events include the Back of House operation at Hilton Orrington-Evanston, City View Loft, Kitchen Chicago, Lacuna Events by LM, LM Studio, and Twenty-Six Event venue and Sky on Nine.
Location Highlight
Land & Lake Rosemont is the second outpost of LM Restaurant Group’s popular Land & Lake concept. The restaurant offers a variety of classic Midwestern inspired dishes using locally sourced ingredients. Our bar program highlights local beers and locally and regionally distilled liquors as well as interesting and affordable wines primarily from the West coast. Land & Lake offers something for everyone. With an approachable menu of American classics every member of the family, from youngest to oldest, will leave satisfied.
Job Description
LM Restaurant Group is looking for an energetic, enthusiastic, and positive Food Runner to join our team at Land & Lake Rosemont. A Food Runner is responsible for ensuring the guests are having a pleasurable experience from the moment they enter the restaurant until they leave. You will be responsible for guest satisfaction, water service, table maintenance, general sanitation, and daily side work. LM Restaurant Group values their employees by providing a safe, constructive and positive work environment. LM Restaurant Group values their employees by providing a safe, constructive and positive work environment.
What will I be doing?
As a Food Runner, you would be responsible for performing the following tasks to the highest standard:
Polite and friendly demeanor with a guest forward approach to service
Provide water service for every guest.
Table maintenance- offering assistance to server by clearing away dishes, glassware, and refilling beverages if needed. As well as maintaining a tidy section.
Maintain customer attentiveness and a neat appearance.
Learn the menu including allergens in each menu item. Ensure to follow LM allergy protocol.
Run food from kitchen to guests' table and provide accurate description of the dish to customers.
Deliver food to tables and ensure guests have all they need.
Perform opening and closing side work in a timely manner.
Assist server and bartender with opening and closing sidework.
Ability to work in a team environment with a positive attitude.
Responsible for cleanliness and stocking of service areas throughout shift.
Follow all company safety and sanitation policies and procedures.
Janitorial services, including but not limited to emptying trash, spot sweeping, and any other needs upon manager’s request.
Perform other duties as required by Management to provide 100% Guest Satisfaction.
What are the Requirements/Skills needed?
Collaborate closely alongside coworkers to ensure customer satisfaction and overall cleanliness of the establishment
Must be able to work cooperatively and efficiently in a team
Aptitude for multi-tasking
Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability
Attention to detail
Organization
Basic communication skills in English
Knowledge of basic sanitation practices
Knowledge of proper food handling
Must practice safety in the workplace
Other Duties & Tasks
Must be able to stand for 8+ hours
Ability to carry heavy trays
Ability to lift up to 20 pound regularly and 50 pounds on occasion
Ability to walk, stand, kneel, reach, climb, balance, stoop, push, pull, lift, grasp, bend, twist, squat, and do repetitive motions regularly throughout shift
Ability to work in hot and cool conditions
Ability to work in a fast pace environment
Ability to stay calm under pressure
Well groomed, professional appearance
What are the Qualifications?
1+ years Food Runner experience in a trendy high-volume restaurant (preferred)
Food Handlers, Allergens certifications within 30 days of employment
High School diploma/GED (preferred)
EOE/AA/Disabled/Veteran
