Description
Hiring Immediately: Wine Stewards/Sommeliers!
Benefits:
BCBS health insurance & other options including dental
Employee Assistance Program (EAP)
Restaurant discounts
Opportunities for career growth
Building on the culinary successes of RPM Italian and RPM Steak, RPM Seafood features the truest expression of the world's best fish and seafood paired alongside the brand's well-established steak program, award-winning wine lists and impeccable service. With panoramic views of the Chicago River, the restaurant includes floor-to-ceiling windows, a second-floor mezzanine with two private terraces and a spacious main floor patio, all providing a waterfront backdrop from practically every vantage point.
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
EOE. We participate in E-Verify / Participamos en E-Verify
Wine Stewards/Sommeliers are responsible for the selling and serving of bottled wine. A Sommelier will possess a current Sommelier certification.
Essential Functions
Order and sell wine for the restaurant
Available to work a variety of hours, days and shifts, including weekends
Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multi-task calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipates guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Develop the wine menu for the restaurant
Coordinate all ordering of wine for the restaurant
Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
Account for and maintain the security of all wine inventories
Provide wine education and training for new and existing employees, and update training materials
Conduct wine tastings
Assist Maître d’ and/or host with greeting and seating guests if needed
Organize, maintain and restock wines in proper cabinets, coolers or storage areas
Attend wine seminars on a regular basis
Act as a lead for the Wine Runner position
Follow proper wine service procedures
Assist serving staff with selling, opening and serving wine
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
Understand and respond knowledgeably to questions about the restaurant and menu
Use sales techniques to present and encourage current promotions to guests
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the POS system
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed
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