Overview
We are seeking a dedicated and professional Receptionist to join our Family Dental Practice. You will be the first point of contact for our patients and customers, providing exceptional customer service while managing administrative tasks in a fast-paced dental practice environment. Your organizational skills and attention to detail will be essential in ensuring smooth operations and a welcoming atmosphere.
Requirements:
At least 3 years of experience in a dental office setting.
Familiarity with dental terminology is essential.
Proficiency in using office software Dentrix Ascend Software.
Strong organizational skills with the ability to multitask effectively in a busy environment.
Excellent communication skills, both verbal and written.
Ability to handle sensitive information with confidentiality and professionalism.
A positive attitude and strong customer service orientation are crucial.
Responsibilities:
Greet patients and visitors warmly, providing a positive first impression of the clinic.
Manage patient check-in and check-out processes efficiently.
Schedule appointments and maintain an organized calendar for providers.
Handle incoming calls, directing them to appropriate staff members or taking messages as necessary.
Maintain accurate patient records in Dentrix Ascend and computerized systems.
Verify insurance information and patient's eligibility.
Assist with dental terminology inquiries, ensure proper coding, charge patients.
Perform typing for data entry tasks accurately.
Ensure the front desk area is clean, organized, and stocked with necessary supplies.
Collaborate with clinical and billing service to support patient care.
If you are passionate about providing outstanding service in a dental setting and meet the qualifications outlined above, we invite you to apply for this exciting opportunity as a Receptionist!
