SUPERHERO Intake and Client Satisfaction Case Coordinator Paralegal

SUPERHERO Intake and Client Satisfaction Case Coordinator Paralegal

20 May 2025
Illinois, Chicago, 60601 Chicago USA

SUPERHERO Intake and Client Satisfaction Case Coordinator Paralegal

PLEASE NO CALLS OR IN-PERSON VISITS TO THE OFFICE

SUPERHERO Case Intake and Client Satisfaction Case Coordinator Paralegal Needed!

I run a small personal injury firm in easy to get to Oak Brook, IL where we represent injured people and I'm working too hard. I am getting WAY TOO MANY people calling the office. Many just have a question. Some need legal help, but I cannot keep up.

Are YOU the SUPERHERO who can save me?

I need someone is POSITIVE with HIGH ENERGY and an excellent personality to sign up new cases and to keep current clients happy. Empathetic and a good listener.

The job involves calling people back who have reached out to me first, and getting them signed up as clients, or to address the needs of existing clients.

Can YOU be the TELEPHONE SALES SUPERHERO I need to rescue me from the phone calls that are driving me nuts?

Are you great on a computer, a charmer on the telephone with the patience of a saint, work faster than a speeding bullet AND you're a smartypants? And a dependable, hard worker who wants to excel at your job?

Can you take direction from a experienced male attorney who is kind but demanding without being resentful?

Then you should apply.

This in a IN OFFICE position with the possibility of become hybrid in the future. But, you will need a alot of training to learn how to excel at your job, first.

No one gets thrown under the bus here. I do not yell or scream, ever. We have a nice environment here. But as nice as I am, it is my way or the highway. You have to be able to take directions and be very nice to the clients and your fellow team members.

No legal experience necessary, but Injury Law experience is a plus. Case intake experienced a plus. Will train. Sales background a plus. Must be great on the phone and on a computer. (We use Macs, but PC experience OK).

Do you have minimal or no law office experience but you KNOW you can do so much more and want a place where in exchange for hard work, loyalty and dependability, you get to learn, grow, and get more responsibility and the raises that come with it?

The sky is the limit. We will teach you the entire business if you show that you want to do it.

WE NEED YOU.

I need you to be:

Dependable: you show up and get your work done.

Responsible: you do your work as assigned and on time.

Accomodating: you are willing to return phone calls fast and WORK HARD to get the cases signed.

Motivated: you WANT to be here and you WANT to show that you are crushing it. Be a hustler.

Loyal: you want to join the team, pick up an oar and help us all row in the same direction.

-The Nuts and Bolts-

- IN OFFICE POSITION

- M- F 8:30 to 5 or thereabouts (hours flexible)

- Small office means a small office environment.

- Fitness center on premises.

- Free parking/easy to get to.

- Nice people and nice place to work.

-Comfortable office with new computer and phone, etc.

-Liberal bonuses.

-WARNING-

If you are lazy, slow, are being forced to work against your will, are looking for an 'easy' slow paced job, get a job at the Post Office or at the mall. This is not the place for you. We are busy, you will have deadlines, and there will be expectations and responsibilites.

- If you have "ghosted" a job in the last year, please do not apply.

- If you need a gig to reset unemployment, please do not apply.

- Need a big firm environment so you can hide and coast, please do not apply.

- If you suspiciously get 'sick' on Mondays and Fridays and after going out, you are not ready for an adult job with adult responsibilites.

- If you think the world owes you a living wage because you are special, but you are incapable of SHOWING me you are special by being great, then do not apply.

I need sharp, quick, bright, hardworking people who understand that it is their PERSONAL RESPONSIBILITY to help me get people called back and get their cases signed up, and their cases moved along.

YOUR FIRST 90 DAYS IS A PROBATIONARY PERIOD. This is a 1099 position and then, you can become an employee.

Once you pass muster, you get raises, bonuses, and my loyalty and appreciation.

If that's you, here's how to apply. (FAIR WARNING: If you do not follow the directions, I will not look at your resume.)

1. Submit a cover letter and resume.

2. In your cover letter, tell me: (1) Why you want THIS job; (2) Are you a SUPERHERO? Why?; (3) Are you Dependable; Responsible; Motivated; Accomodating; Loyal and a Smartypants? Can you CLOSE? Can you take direction without being resentful?; (4) What experience makes you right for this job?; (5) What hours fit your schedule?; (6) Is your pay requirement within the stated pay range or not? If not, what is it, and why are you worth it to me?; (7) Answer what is the sum of 11 and 1.

Email pdf resume and cover letter thru Craigslist.

Thanks, and I look forward to finding you, my SUPERHERO Case Intake and Client Satisfaction Case Coordinator Paralegal Needed amongst all the mere mortals out there!

Job Types: Full-time, Part-time, Contract

Pay: $18.00 - $26.00 per hour

Expected hours: 30 – 40 per week

Benefits:

Flexible schedule

Free parking

Paid time off

Professional development assistance

Schedule:

Day shift

Monday to Friday

On call

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