ACCOUNT MANAGER NEEDED BY BUSY, HIP, GREEN ENVIRONMENTAL FIRM (SCHAUMBURG)

ACCOUNT MANAGER NEEDED BY BUSY, HIP, GREEN ENVIRONMENTAL FIRM (SCHAUMBURG)

08 Feb 2019

ACCOUNT MANAGER NEEDED BY BUSY, HIP, GREEN ENVIRONMENTAL FIRM (SCHAUMBURG)

We are looking for a multi-talented, precise, diligent, administrative professional to fill some big shoes and bring their own unique talents to our team.

Do you have high standards and a desire to help people every day? Do you want to develop professionally every day? This may be the career for you! Our clients deserve the best. From when they initially call us to schedule service, and until their needs are met, our clients deserve caring, organized Customer Service staff to listen to their concerns and make sure they receive 5-star service.

We offer paid, extensive wildlife training and do not require any prior experience in our field. From our office in Schaumburg, you will be instrumental to the functionality of our vibrant team. As a growing, dynamic firm, we each wear many hats.

About us:

We humanely manage urban wildlife and control insects in the interest of human health and safety from an environmental sustainability perspective, with a love of nature, and a deep respect for all living things. We are a diligent team who works very hard, but we also like to have fun by embracing creativity and playfulness. Our walls are covered in funky art and we encourage everyone on our team to apply their creativity to evaluating and improving our processes. Please reply as soon as you can. We're scheduling interviews immediately.

Landmark Pest Management has served Chicago and the surrounding counties for 40 years, with 75 full-time employees and 45 trucks on the road daily. Our insect pest control and animal damage prevention firm has been recognized for the quickest response rate in the industry and excellent customer service. Many institutions have come to rely on Landmark Pest Management, including:

Public libraries

Fire departments

Police departments

Water treatment facilities

Courthouses

School districts

Airlines

Downtown skyscrapers

Grocery stores

Multi-unit residential buildings

Retail stores

Restaurants

The Opportunity:

A successful Customer Relations Specialist will possess the following traits:

Proficiency in MS Word and Excel

A passion for lifelong learning

Ability to prioritize and organize

Ability to manage sensitive information and maintain confidentiality

Excellent Customer Service Skills

Excellent phone skills

Professional written and verbal communication with all stakeholders

Attention to detail

Ability to work independently and as part of a team

Ability to shift focus with grace and then refocus on a task

Ability to work as part of a diverse and progressive team who value kindness and inclusiveness

Objective understanding of your impact on others and how to use that power to do good and bring value to every interaction

Willing and eager to go the extra mile

Diplomacy

Resilience

Curiosity

Focus

Grit

Conscientious work ethic

Solution oriented

Willingness to work 5-days each week from 7:30 a.m. to 5 p.m.

Willingness to take a weekday off and work some weekend days

Job Responsibilities Include:

Provide high-level support to executives and management

Work closely with the Service Manager using industry standard pest management software to maintain and update client accounts

Coordinate scheduling of services

Check accuracy of documents prepared by others on your team

Follow up with clients and prospective clients via telephone and email

Notate all client phone calls, emails, and interactions

Data entry and clerical support

Assist with staff training

Attend outside events and trainings and register colleagues for these events

Attend workshops that focus on the areas of human resources, best practices, employment law, marketing, Lean, sales and other business topics and implement the skills learned in these classes to improve the quality of the company

Build rapport on behalf of the company at public events

Prepare invoices, process payments and review past due invoices

Manage task list for invoicing and other projects

Lend additional support to Office Manager and support staff

Process memos and schedule follow up visits to progress all active jobs forward

Other projects as assigned

Benefits Include:

Competitive full time pay

Excellent health, prescription drug, vision and dental insurance

401K

Paid Overtime (We work 40 to 50 hours per week.)

Paid time off/Paid vacation

Paid training

Stable company...Never a layoff in our 40-year history

Opportunities for advancement

How to Apply:

Please apply through this job posting. Please read the information provided above, and email your name, the town you live in, your telephone number, your availability and especially why you feel you would be a good candidate for this role. Please make sure to include your email address, because your email address is hidden from us through the Craigslist relay. A resume is preferred, however, if you don't have one please provide details regarding previous employment including name of employer, dates of employment and the duties you performed. Please make sure to include your telephone number, so we can call you back for a telephone interview.

Thank you. For more about us, please visit www.landmarkpest.com

Landmark Pest Management is an Equal Opportunity Employer.

Landmark Pest Management is a division of ABC Humane Wildlife Control & Prevention, INC.

You can watch our team rescue honey bees here :https://youtu.be/6pGbZTKaS74

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