Customer Relations Specialist – Hybrid Schedule (3 Days Office / 2 Days WFH)
$24/hour during training | $49,920–$63,024 annually
If you enjoy helping people, staying organized, and being part of a friendly, professional team, this could be a great fit. Landmark Pest Management is hiring a Customer Relations Specialist to support our clients and technicians and help keep Chicago’s homes and businesses safe. Once fully trained, you will work three days per week in our Schaumburg office and two days from home.
About Us
Landmark Pest Management is a science-driven, environmentally responsible insect and wildlife management firm. We’ve served Chicago and the surrounding counties since 1976 and operate 365 days a year with 97 full-time employees and 65 trucks on the road daily.
We work with a wide range of clients—restaurants, retail, healthcare, schools, municipal buildings, multi-unit residential properties, industrial sites, and thousands of single-family homes.
We are a certified Woman Business Enterprise and the only pest control company in the U.S. to receive a federal award for innovation.
Why You’ll Love Working Here
Daytime hours only: Monday–Friday, 7:30 a.m.–5 p.m.
Hybrid schedule after training (3 days office / 2 days WFH)
Starting pay: $24/hour during training
Full benefits: medical, dental, vision, prescription
401(k)
Paid overtime (40–47 hrs/week typical)
Paid time off & vacation
Paid training — no industry experience needed
49 years with zero layoffs
Supportive, mission-driven team with opportunities for growth
What You’ll Do
Assist clients by phone and email
Update service schedules and client accounts
Support managers with daily administrative tasks
Help route pest sighting information to technicians
Prepare invoices, process payments, and track follow-ups
Provide clear documentation and excellent customer service
Pitch in on office projects and trainings as needed
Your work helps protect public health, support local businesses, and keep communities safe.
What Makes Someone a Good Fit
Strong communication and phone skills
Friendly, professional, and reliable
Organized and good at multitasking
Quick to learn new systems
Detail-oriented and solutions-focused
Works well independently and as part of a team
If you enjoy helping people and want a stable job with room to grow—and the flexibility of working from home part of the week—you’ll thrive here.
How to Apply
Please reply through Craigslist and include:
A short note about yourself
Your resume
Your email address and the best phone number to reach you
We’re reviewing applications now and will follow up quickly.
