VectorBuilder currently has exciting opportunities for a Logistics Expert position in our Chicago office location. In this position you will be the point of contact for our Logistics Team and will work hand in hand with our Operations Manager to ensure positive communication and productive workflows. You will oversee the coordination of shipping, receiving, and inventory management, making sure that all logistics operations run smoothly and efficiently. Your responsibilities will include tracking shipments, optimizing transportation schedules, negotiating with vendors and resolving any issues that arise. Additionally, you will work closely with other internal departments to forecast supply needs, analyze costs, and implement best practices to support our goals for timely and accurate delivery.
If you are detail-oriented, proactive, and skilled at managing logistics operations, this role offers a unique opportunity to be part of a dynamic team in a fast-growing company. This position is not eligible for remote work.
Qualifications:
Excellent verbal and written communication skills.
Exemplary customer service skills.
Strong attention to detail, planning skills and organizing skills.
High self-motivation and ability to work independently as well as in a collaborative team environment.
Proficiency in Microsoft Office including Excel, Word and Gmail.
Excellent time management and problem solving skills with the ability to multitask and prioritize work.
Basic computer skills in general to be able to email, scan, etc. when needed.
Experience with air waybills.
Ability to lift up to 50 pounds.
Open to working a rotating Monday-Saturday shift.
Key Responsibilities:
Assist package preparation (ambient and dry ice) and shipment relay
Tracks, traces, and updates the status of incoming and outgoing shipments.
Maintain the office stockroom through organizing, cleaning and updating inventories as necessary
Help resolve shipping issues and address internal/external inquiries that arise
Process claims for lost or damaged product through carrier fault.
Provide quality customer service through support before and after purchasing products.
Sign for delivered packages and distribute them to the appropriate recipient
Assist with office management duties, including maintenance, mailing, supplies, equipment, errands, procurement, organizing etc.
Proficient in basic clerical duties including but not limited to photocopying, scanning, document mailing, filing correspondence, emailing customers and answering calls.
Perform additional duties when required, to keep the office running smoothly.
Being the go-to person for the Logistics team.
Other duties as assigned.
Compensation based on experience.
lease send your resume to careers@vectorbuilder.com.
