Position: Salon Front Desk / Reception
Overview
We are an upscale hair salon located in Chicago’s Boystown/Northalsted neighborhood, serving a diverse and loyal clientele. We’re looking for a Front Desk Coordinator who can deliver top-notch customer service and keep the salon organized. If you’re friendly, detail-oriented, and don’t mind plenty of laundry, we want to hear from you!
Key Responsibilities
Client Reception & Coordination: Greet clients, manage check-in/check-out, answer calls, schedule appointments, and process payments.
Salon Upkeep & Organization: Maintain a clean reception and waiting area, restock retail products, and tackle all the laundry and cleaning that comes with a busy salon.
Administrative Support: Update scheduling software, keep client records confidential, and assist with light clerical work as needed.
Additional Duties (as needed): Help with social media or promotions if interested, and support other salon needs during peak times.
Schedule & Availability
- Evenings: Weekdays after 5:00 PM
- Weekends: Saturday & Sunday, 9:00 AM–7:00 PM
We can discuss part-time or full-time hours, but consistent evening/weekend availability is essential.
Compensation & Benefits
- W2: $18–$20 per hour to start (based on experience)
- Benefits: Great PTO plan, health insurance, IRA, and bonuses
- Growth Potential: Opportunities to take on additional responsibilities and advance within our team
Qualifications & Skills
Customer Service Pro: Friendly, professional, and comfortable in a fast-paced environment.
Communication: Clear phone etiquette and ability to juggle multiple conversations.
Organization & Attention to Detail: Stay on top of appointments and supplies without missing a beat.
Tech Savvy: Willing to learn new software; familiarity with Google Workspace is a plus.
Physical Activity: Comfortable on your feet and able to do light lifting (laundry, stocking products).
Professionalism & Confidentiality: High standards for client interactions and salon operations.
Preferred: Previous salon experience or a licensed hair professional.
How to Apply
Please submit your resume. If your qualifications match, we will send you a link to complete a video interview. We look forward to finding someone who can help keep our salon running smoothly and ensure every client feels welcome.
