GENERAL PURPOSE OF JOB:Responsible for the overall retail operations including recruitment, team development, profitably, managing expenses, accounts receivable, developing new business, store inventory and merchandising.Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.ESSENTIAL DUTIES and RESPONSIBILITIES:Manage inter-store transfers, payment collections, and follow up as outlined in the Standard Operating ProceduresAnalyze monthly financial statements (P&L) while adjusting operating expenses to ensure store profitabilityManage monthly labor model as defined by monthly labor and sales budgetsUphold RWSC merchandising and brand standards to ensure store presentation requirements are metManage inventory levels and accuracy by completing style counts, monthly wall counts, product assortment reviews Lead by example by guiding each customer through RWSC’s Ultimate Fit ExperienceProvide appropriate accessory recommendation, educate customers on the benefits of eachGenerate Industrial Sales LeadsAchieve and exceed daily productivity and sales goalsMaintain the integrity of the sales floor presentation, store signage, and housekeeping standardsMaintain proficiency with product knowledge, technical, and operating standards through continuous learningMaintain a safe and healthy work environment by following organization standards and legal regulationsMaintain industrial/RWfB account operational requirementsBuild collaborative relationships between you and key people with whom you’ll work or interact with; field team/business partnersManage store staff through consistent implementation retail initiatives, policies/procedures, goal setting and performance managementFoster an environment of continuous education and development while supporting company driven training initiatives and participation in learning activitiesRecruit, develop, and train store associates to achieve operational and sales objectives as well as adhere to policies and guidelinesCreate an environment of inclusivity, positive employee morale, as well as safe working conditions amongst peersSupport your Region Operations Manager in daily operations throughout the region OTHER DUTIES AND RESPONSIBILITIES:Obtain necessary information by maintaining knowledge of RWSC’s electronic communication softwareMaintain quality service by establishing, following, and enforcing organization quality system standardsUphold Red Wing Shoe Company’s core valuesWillingness to perform additional duties as requiredConduct self-accordance to RWSC policies
