This is an onsite position without the option of hybrid or remote consideration.  The schedule for this position is Mondays, Wednesdays, and Fridays 08:00a-4:30p.The Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Responsibilities:Support and direct the offices front-line clerical, and financial staff.Manage patients schedules with templates and optimize patient care hours to enhance productivity.Oversee flow of patient information to and from collaborating administrative offices.Ensure that patient safety, dignity and confidentiality are maintained at all times.Utilize tools and resources to support staff and enhance efficiency.Identify technical needs of the practice and work with IT for resolution (phone, copiers, fax machines, PCs, etc.).Monitor daily activity to ensure compliance with procedures.Resolve complex situations involving patients, staff and customers: consults with manager for guidance as needed.Schedule patients and allocate resources across hours of operation to maximize patient access, safety and satisfaction, cost-savings, and operational efficiencies.Complete other duties as assigned.
