The Accounts Receivable Specialist is responsible for managing customer accounts, including monitoring receivables, processing payments, and supporting collection activities to ensure timely and accurate payment. This role requires a strong focus on accuracy, efficiency, and maintaining positive customer relationships while adhering to company policies and procedures.Duties and ResponsibilitiesMaintain accurate accounts receivable records, including processing and applying customer payments.Process, record, reconcile, and track incoming payments in SAP S/4HANA.Monitor accounts receivable balances to ensure accounts remain current and accurate.Conduct collection outreach to minimize outstanding and delinquent balances.Provide timely, professional, and accurate responses to customer inquiries regarding invoices, payments, and account status.Collaborate with Sales, Warranty, and Customer Service teams to research and resolve billing discrepancies and disputes.Balance customer satisfaction with consistent enforcement of payment terms and conditions.Build and maintain positive working relationships with customers to support timely payment.Prepare and monitor aging and collection reports; communicate issues and escalations to the Accounts Receivable Manager.Ensure compliance with all accounts receivable policies, procedures, and internal controls.Perform other duties as assigned by the Accounts Receivable Manager.Work EnvironmentPrimarily a professional office environment.Regular use of standard office equipment.Noise level ranges from quiet to moderateThis is a Temp- to Hire position.
