We're looking for an enthusiastic and customer-focused Customer Service Representative to join our team at our Litchfield location (401 N State St). In this role, you'll be the friendly face and voice of our organization, delivering exceptional service to every customer interaction. This is an excellent opportunity to develop your customer service skill set while working in a collaborative, supportive environment where your contributions directly impact customer satisfaction and business success.Answer incoming phone calls and inquiries in a professional and courteous mannerProcess customer orders accurately and efficiently while maintaining attention to detailComplete cash transactions and handle payment processing with precisionProvide customers with an outstanding service experience by addressing their needs and resolving concerns with empathy and problem-solving skillsMaintain a clean and organized work environment according to company standardsLift and carry items up to 25 lbs as part of regular job dutiesMultitask effectively during peak hours while maintaining service qualityFollow company procedures and directions consistentlyCollaborate with team members to ensure smooth operations and customer satisfactionDemonstrate reliability and punctuality in all scheduled shifts
