 At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta is seeking a Service Delivery Manager in Malta, IL. This role will be responsible for overseeing the delivery of facility management services through Global Facility Management (GFM) and partner suppliers across assigned site(s). This position ensures services consistently meet established standards, Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and regulatory and compliance requirements.Working closely with business leaders, internal stakeholders, suppliers, contractors, and landlords, the Service Delivery Manager supports safe, efficient, cost-effective, and productive workplaces where employees can perform at their highest potential. The role oversees service performance, employee communications, real estate activities, budgets, financial trends, accruals, and facility-related projects. A key focus is driving continuous improvement and implementing scalable, agile, value-added, and fit-for-purpose facility management solutions aligned with regional and global objectives.Accountabilities:Serve as the primary point of contact for employees, GFM suppliers, external contractors, business partners, and other stakeholders supporting facility operations at assigned site(s).Ensure site activities comply with applicable legal, regulatory, fiscal, Health, Safety, and Environment (HSE), and corporate requirements; identify and escalate gaps to the Senior Service Delivery Manager.Partner with site and business leaders to support business continuity, operational innovation, and regional and global sustainability goals.Monitor supplier performance against established KPIs, SLAs, governance standards, and contractual requirements while driving continuous improvement.Lead tenant and employee communications regarding building shutdowns, maintenance, construction, emergencies, and other facility-related activities.Manage applicable landlord relationships, lease compliance, common area maintenance charges, building-management coordination, and alignment with real estate strategy.Oversee site-level real estate activities, portfolio records, and transactions, such as maintaining the Syngenta Property Database and Real Estate Tracker.Develop and manage GFM budgets in partnership with the Senior Service Delivery Manager, Regional GFM Head, GFM Finance, and supplier partners; monitor spending, trends, and accruals against budget.Lead or support GFM capital, maintenance, operational, and facility-related projects, ensuring delivery within established time, cost, scope, and quality expectations.
