Patient Service Representative - Immediate Care McHenry, Full-time, Days

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Patient Service Representative - Immediate Care McHenry, Full-time, Days

29 Jun 2024
Illinois, Mchenry 00000 Mchenry USA
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Patient Service Representative - Immediate Care McHenry, Full-time, Days

Vacancy expired!

Job Description

The

Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

  • Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.

  • Completes check-in/out functions as directed.

  • Confirms and updates patient identification and demographic/insurance information.

  • Completes patient registration as needed.

  • Obtains patient consents/authorizations.

  • Collects co-payments, past due balances and point of service payments.

  • Posts payments, process billing information and perform end of day cash drawer closing.

  • Keeps waiting area clean and comfortable.

  • Informs patients of any delays or changes in appointment status.

  • Schedules appointments as necessary.

  • May perform other duties as assigned.

Qualifications

Required:

  • High school diploma or GED equivalent.

  • Zero (0) to two (2) years experience in a customer service position.

Preferred:

  • Bachelors degree.

  • Previous experience in a healthcare setting.

  • Working knowledge of medical terminology.

  • Bilingual.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Job Details

  • ID
    JC4177527
  • State
    Illinois
  • City
    Mchenry
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Northwestern Memorial Healthcare
  • Date
    2020-06-19
  • Deadline
    2020-08-18
  • Category
    Et cetera
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