Role PurposeKeeping our hotel running smoothly is vital to our guest's experience – as Maintenance Representative you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride.Key Accountabilities
Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.
Organise supplies and make sure equipment is ready for the next day
Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment
Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool
Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times
Be a friendly face and helping hand to our guests
Keep your supervisor or duty manager in the loop and tell them about any low running supplies
Look smart and approachable in your uniform
Be ready to take on extra duties as and when the team needs you
Key Skills & Experiences
Experience – you’ll have at least one year of maintenance or repair work under your belt.
A high school diploma or related vocational training.
You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.
On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.
CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal.
Fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot.
Compliance – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
Great communication skills, you’ll be warm, welcoming and easy to talk to.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.Bring your story, to inspire new ones.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
