Customer Service Representative

Customer Service Representative

03 Jul 2023
Illinois, Niles, 60714 Niles USA

Customer Service Representative

Location: Berman STAR Nissan

Schedule: Monday-Saturday; 8:00AM-4:00PM or 9:00AM-5:00PM (Sundays & One Weekday OFF) 

Pay: $15/hr+ Bonuses!Benefits/Perks:Competitive PTO Policy - Earn 2 weeks within your first year of employment! Multiple Low-Cost Medical Insurance Options As low as $43/week + FREE TelaHealth! Low-Cost Dental, Vision & Life Insurance Options Short Term & Long Term DisabilityFully PAID Training401KAutomotive Service & Sales Discounts Outlined Career Path and Opportunities for Advancement! Responsibilities: The Customer Service Representative is responsible for ensuring customer satisfaction and for communicating with our Service customers. Must be comfortable talking with all levels of customers and be computer literate. The ideal candidate is professional, positive, and has a very friendly attitude! Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.Educating guest on the options available through Vehicle ExchangeGenerate new and utilize existing customer base to build value in an opportunity to upgrade their current vehicle.Use strong decision-making and active listening skills to think progressively about customer needs and serviceBe a liaison to customers while their vehicle is being serviced

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