Security Officer Customer Service

Security Officer Customer Service

13 Mar 2024
Illinois, Normal, 61761 Normal USA

Security Officer Customer Service

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Safety Starts Here: Hiring Phenomenal Security Officers Now!

Starting Pay Rate $18.00 / Hour

Join the Nation's Largest Security Company, expanding Internationally!

Promote from Within Culture! Plenty of Opportunities for Career Development!

Make a difference in your community!

Paid Orientation and On The Job Training!

Endless advancement opportunities.

Medical, dental, and 401K benefits after 60 days for Full Time Employees!

We are looking for Security Professionals with Excellent Customer Service Skills and a Professional AppearanceSite Requirements: Valid Driver's License with a clean driving record. Must have the ability to walk for long periods of time and work outside in the elementsAvailable Shifts: Third Shift 9:30pm - 6amSecond Shift 1:30pm - 10pmFirst Shift 5:30am - 2pmMust be able to work Sunday - Thursday or Tuesday - Saturday. No exceptions to the schedule at this time.Allied Universal® is constantly growing and expanding offering a variety of new job openings across our company. We welcome candidates that have security guard services experience as well as those that are new to the industry and want to start their career with us. Allied Universal® offers so much more than just jobs in security. We offer careers. We take great pride in fostering a promote from within culture. At Allied Universal®, we have countless examples of employees who worked their way up the corporate ladder and are now in senior leadership positions in security operations centers throughout the organization. Our goal is to provide you with the necessary skills you need in order to achieve a phenomenal career at Allied Universal®.As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.Responsibilities:

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

Respond to incidents and critical situations in a calm, problem solving manner

Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

QUALIFICATIONS/REQUIREMENTS:

Be at least 18 years of age with high school diploma or equivalent

Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.Valid Driver's License - AU Driver Policy Requirements

As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws

ESSENTIAL JOB DUTIES :

Heavy Customer Service Background - we are looking for highly motivated people who are dedicated to providing outstanding customer service to our client, our employees, and any guests and visitors.

Someone who can speak clearly, give direction, and provide guidance to employees and security staff during emergencies

Ability to handle crisis situations at the client site, calmly and efficiently

The ability to efficiently multitask, with excellent organization skills

Answer and respond to events and situations received over regular and emergency phones, 2- way radios, and intercoms.

Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)

Make emergency notifications as necessary pursuant to site Post Orders

Ability to work in and out of all weather conditions

Ability to assist new officers in learning Post Orders

Proficient Computer skills - Ability to learn new programs

Ability to walk, stand, sit for long periods of time

Ability to walk-up stairs to conduct tours

KNOWLEDGE AND SKILLS REQUIRED:

Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications

Ability to quickly and efficiently analyze high stress situations to determine the proper communication of events & to dispatch the proper teams to determine the best course of action to take.

Ability to adapt in a dynamic work environment while possibly working under pressure

Ability to prioritize workload based on urgency

Ability to communicate effectively

The ability to remain calm in the face of adversary/ elevated stressful situations

Be organized with strong attention to detail

Demonstrated analytic and critical thinking skills

Flexible working schedule to include nights and weekends

Ability to work in a team environment

Perks and Benefits:

Health insurance and 401k plans for full-time positions

Flexible part time and full-time schedules that fit with your personal life goals

Ongoing paid training programs and career growth opportunities

We offer attractive Pay Options! DailyPay, WeeklyPay…

Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Illinois-NormalJob Category: Security Officer

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