Join our dynamic team at our Pekin, United States location as a Customer Service Representative! We're seeking a friendly, detail-oriented professional who is passionate about delivering exceptional customer experiences. In this fast-paced role, you'll be the voice of our organization, handling customer interactions with professionalism, empathy, and enthusiasm while supporting our operational excellence.Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a positive, helpful toneProcess cash and credit card transactions with precision and attention to detailDeliver outstanding customer service by addressing inquiries, resolving concerns, and ensuring every customer interaction leaves a positive impressionCollaborate with team members to ensure smooth operations during peak periods and support colleagues as neededMaintain a clean, organized work area while adhering to all company standards and safety protocolsPrepare products according to company specifications and customer requirements with accuracy and careAssist with additional operational tasks, including restocking supplies and maintaining inventoryLift and move items weighing up to 25 lbs. as required in the course of daily dutiesDemonstrate flexibility and resilience in adapting to changing priorities and customer needs
