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We have a part-time opening for a Sales Associate.
Must be able to work at least 5 shifts per week and be available weekdays and weekends.
Must have 2 or more years experience.
Must have a high school diploma or equivalent
Be authorized to work in the United States.
Must have reliable transportation
Must have a clean criminal record
Additional Info
Minimum Age
18+ years old
Additional
JOB DESCRIPTION
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean and safe working environment
Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
May open and/or close the store and perform end-of-day accounting, etc.
Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites
Notarize documents (must become a notary within three (3) months from hire date)
QUALIFICATIONS
High school diploma or GED required
Retail/customer service experience
Good communication and people skills
Able to cross sell and up sell products and services
Professionalism and Excellent customer service a must
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 50+ pounds
Strong computer and internet skills
3420 Veterans Dr, Pekin, IL 61554, United States
website: https://locations.theupsstore.com/il/pekin/3420-veterans-dr
please email resume
