Job Description:-Responsible for assisting customers needs via email and phone-Customers looking to place new orders, order updates, tracking and shipment information, and order issues-Process bills of lading
Send tracking orders to customers
-Process online orders-20-30 phone calls per day (the volume can be lower or higher based on the day)-Respond to customer emails from general email inbox-Assembling customer binders for the production process Skills:Customer service, Call center, order entry, oracle, customer service representative, sales associate, customer service call center, receptionist, administrative assistant, data entry, Microsoft office, CRM, inbound callHOURS:-Monday through Friday 7:30am - 4pm -Two 15 minute breaks paid -30 minute lunch (unpaid) Additional Skills & Qualifications:MUST-HAVES:
1-2 years of customer service or retail experience
Computer Skills
Data Entry Skills
NICE HAVES: -LN Infor Oracle-Bilingual in Spanish Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:▪ Medical, dental & vision ▪ Critical Illness, Accident, and Hospital ▪ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available ▪ Life Insurance (Voluntary Life & AD&D for the employee and dependents) ▪ Short and long-term disability ▪ Health Spending Account (HSA) ▪ Transportation benefits ▪ Employee Assistance Program ▪ Time Off/Leave (PTO, Vacation or Sick Leave) #prioritycentralAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
