Responsible for managing multiple assigned integration projects to completion. Responsibilities include: Reviewing customer requirements; Creating a risk assessment; Evaluating proposed solutions; Engaging business owners/stakeholders as needed; Creating and maintaining the project plan and all daily project management activities; Coordinating interrelated operational tasks required to support the proposed solution; Tracking issues; Monitoring milestones communicating progress, and escalating issues until the project is live and transitioned to the sales team to maintain. Responsibilities: Create a standardized project plan for each customer integration project.Validate the plan's scope and associated time and resource estimates with supporting business owners, sales, and the customer.Identify risk factors and contingency plans, communicate project status and critical risk factors to management and other stakeholders, and escalate issues as necessary to adjust the project scope, resources, or timeline as needed.Manage communication among stakeholders utilizing available tools to ensure that all parties are aware of the project's progress, risk factors, and required actions.Using information from the client, sales, operations, and IT documents the project's scope, specific requirements, operational processes, product mix, system configuration, and service offering to be implemented.Develop and follow an appropriate transition plan to move the project from integration to ongoing support.Critically evaluate each integration project to identify potential project and program risks.Maintain and help evaluate project metrics in support of continuous improvement initiatives.Managing project tasks to achieve designated milestones and timelines and escalating issues to stakeholders.Document lessons learned and incorporate findings into future projects.Performs other related duties and participates in special projects as assigned.
