Hours: Tues - Sat 8 am - 5 pm or 9 am - 6 pm. 1 hour lunch unpaid.Qualifications:Proficient in Microsoft OfficeStrong attention to detailProfessional Written and Verbal Communication SkillsEntry-level, College graduates with a Bachelor's Degree and 0-1 years of office experience or internships. or 1-3 years of office experience or a fast-paced retail setting. Job DescriptionYou will be responsible for updating customers on their shipment status and ensuring a seamless delivery process.Your daily tasks will include managing tracking reports, updating Proof of Delivery (POD) in UFS, and complying with Standard Operating Procedures (SOP) specific to each customer.You will handle the opening of BB Consolidations in UFS, send arrival notices to customs brokers, and confirm MAWBs.Additionally, you will create delivery orders, coordinate with the Dispatch team, and monitor delivery statuses.Effective communication with airlines, warehouses, and other vendors is crucial to providing updates or instructions.You will also manage email communications, respond timely, and escalate issues such as damages, delays, or customer complaints when necessary.Billing tasks may be required for larger customers. The role demands flexibility with hours, including potential intermittent overtime.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
